📚 Knowledge Base

Yes! EnderBit is committed to supporting indie developers, students, and personal projects. We provide FREE hosting services to qualifying projects.

Who Qualifies:

• 🎮 Indie Game Developers: Testing servers for your game development
• 👨‍💻 Open Source Projects: Community-driven projects with public repositories
• 🎓 Students & Educators: Educational projects and learning environments
• 💡 Personal Projects: Non-commercial hobby projects and experiments
• 🌟 Content Creators: Small community servers for your followers

How to Apply:

1. Create an account on EnderBit
2. Go to Support and create a ticket
3. Select the "Get a Server" category
4. In your ticket, mention:
   • That you're applying for free hosting
   • Description of your project
   • Why you need the server (development, learning, community, etc.)
   • Link to your project (GitHub, portfolio, etc.) if available
5. Our team will review and respond within 48 hours

What You Get:

• Free server hosting (specs based on your needs)
• Full control panel access
• Community support
• No time limits - keep it as long as you need it!

💡 Note: Free hosting is provided on a case-by-case basis. We prioritize projects that align with our mission to support learning, creativity, and community building.

Creating an account is quick and easy:

1. Click on the Sign Up button in the navigation bar
2. Fill out the registration form with your details
3. Complete the reCAPTCHA verification
4. Check your email for verification (if enabled)
5. Wait for admin approval (if required)
6. Log in to your panel and start using our services!

After logging into your panel:

1. Create a Support Ticket
2. Select Get a Server
3. Tell us your game type (Minecraft, Terraria, etc.)
4. Describe your use case and requirements
5. Click Submit Ticket

Your server will be ready within 48 hours!

You can access your game panel by clicking the Login button in the navigation bar, or by visiting:

https://panel.enderbit.com

Use the email and password you created during registration.

To connect to your server:

1. Log into your game panel
2. Navigate to your server
3. Find the Server IP and Port in the server details
4. Copy the connection information
5. Open your game client and add the server using the IP:Port

Make sure your server is running (green status) before connecting!

There are two ways to upload files:

Method 1: Web File Manager (Easiest)

1. Log into your game panel
2. Go to your server
3. Click on Files
4. Use the Upload button to upload files

Method 2: SFTP (For large files)

1. Download an SFTP client like FileZilla
2. Get your SFTP credentials from the panel in the Settings tab
3. Connect using SFTP and upload files

Try these steps in order:

1. Check the console - Look for error messages in the server console
2. Review recent changes - Did you recently install a mod or plugin? Try removing it
3. Check server resources - Make sure you haven't exceeded RAM or disk limits
4. Verify file integrity - Ensure all config files are valid (no syntax errors)
5. Restart the server - Click the restart button in the panel
6. Check server logs - Look at the logs for specific error messages

If issues persist, create a support ticket with console logs attached.

Try these optimization tips:

• Reduce view distance - Lower values in server.properties
• Limit entities - Too many mobs can cause lag
• Remove heavy plugins/mods - Some mods are resource-intensive
• Request more resources - Contact support if consistently hitting limits
• Optimize chunks - Pre-generate world chunks to reduce load
• Use server optimization mods - Like Paper, Lithium, or Phosphor

Check these common issues:

1. Server status - Make sure the server is running (green in panel)
2. Correct IP/Port - Double-check you're using the right connection info
3. Firewall - Ensure your firewall isn't blocking the connection
4. Game version - Client version must match server version
5. Whitelist - Check if whitelist is enabled and you're added
6. Server capacity - Make sure server isn't at max players

To reset your password:

1. Go to the login page
2. Click Forgot Password
3. Enter your email address
4. Check your email for reset link
5. Click the link and create a new password

If you don't receive an email, check your spam folder or contact support.

We recommend regular backups:

Manual Backup:

1. Go to your server in the panel
2. Click Backups
3. Click Create Backup
4. Wait for backup to complete
5. Download backup to your computer for safekeeping

Automatic Backups: Daily automated backups are available based on your server configuration.

For Disk Space:

• Delete old backups you don't need
• Remove unused worlds or maps
• Clear server logs if they're large
• Remove unnecessary mods/plugins
• Contact support if you need additional storage

For RAM:

• Restart your server to clear memory
• Reduce render distance and entity limits
• Remove memory-intensive mods
• Contact support to discuss your server requirements

To run console commands:

1. Log into your game panel
2. Navigate to your server
3. Click on Console
4. Type your command in the input field
5. Press Enter to execute

Common commands: op username, whitelist add username, gamemode creative username

Yes! Scheduled tasks are available in the panel:

1. Go to your server in the panel
2. Click Schedules
3. Click Create Schedule
4. Set the time and frequency
5. Choose action (restart, backup, command)
6. Save and enable

Recommended: Daily restarts at 4 AM to clear memory and improve performance.

Yes! MySQL databases are available:

1. Go to your server in the panel
2. Click Databases
3. Click Create Database
4. Copy the connection details
5. Use in your plugins/mods configuration

Each server can have multiple databases based on your requirements.

Yes! All EnderBit servers come with enterprise-grade DDoS protection:

• Layer 4 & Layer 7 Protection: Against volumetric and application-layer attacks
• Real-time Mitigation: Automatic detection and filtering of malicious traffic
• No Downtime: Protection activates instantly without interrupting your server
• Global Network: Traffic filtered through our worldwide network infrastructure

Your server stays online even during large-scale attacks.

EnderBit provides comprehensive backup solutions:

Automatic Backups:

• Daily backups of your entire server
• Kept for 7 days by default
• Zero-impact on performance - runs during low usage

Manual Backups:

• Create backups anytime from the control panel
• Download backups to your computer
• One-click restore from any backup

Scheduled Backups:

• Set custom backup schedules (hourly, daily, weekly)
• Enable via the Admin Panel → Backup Management

We operate multiple datacenters worldwide for optimal performance:

• North America: Los Angeles, Dallas, New York, Miami
• Europe: London, Frankfurt, Amsterdam, Paris
• Asia-Pacific: Singapore, Tokyo, Sydney
• South America: São Paulo

Choose the location closest to your players during signup for the lowest latency!

Note: Location availability depends on capacity and your use case.

Whitelist (Vanilla/Spigot/Paper):

/whitelist on
/whitelist add PlayerName
/whitelist remove PlayerName
/whitelist list

Ban Players:

/ban PlayerName [reason]
/ban-ip IP_Address
/pardon PlayerName
/banlist

Using Plugins:

• LuckPerms: Advanced permission management
• EssentialsX: Includes ban/kick/whitelist commands
• AdvancedBan: Temporary bans with reasons

Our support team strives for fast, helpful responses:

• Critical Issues: Within 30 minutes (server down, major bugs)
• High Priority: Within 2-4 hours (performance issues, errors)
• Normal Requests: Within 24 hours (general questions, guidance)
• Low Priority: Within 48 hours (feature requests, suggestions)

Business Hours: 9 AM - 11 PM EST, 7 days a week

All users receive the same level of support - everyone is equal at EnderBit!

For Forge/Fabric Mods:

1. Stop your server
2. Upload mod files to the /mods folder
3. Start your server

For Bukkit/Spigot/Paper Plugins:

1. Stop your server
2. Upload plugin .jar files to the /plugins folder
3. Start your server
4. Configure plugins in the /plugins/PluginName folder

Always download mods/plugins from trusted sources!

Yes! You can use a custom domain:

1. Purchase a domain from a registrar (Namecheap, GoDaddy, etc.)
2. Create an A record pointing to your server IP
3. Or create an SRV record for port forwarding
4. Wait for DNS propagation (can take up to 48 hours)

Example SRV record: _minecraft._tcp.play.yourdomain.com

Java version depends on your server type:

Server Version	Java Version
Minecraft 1.16 and below	Java 8 or 11
Minecraft 1.17 - 1.20.4	Java 17
Minecraft 1.20.5+	Java 21
Modded (Forge/Fabric)	Check modpack requirements

Change Java version in your server's Startup settings in the control panel.

Yes! You can create a multi-server network:

Setup Guide:

1. Order multiple servers (one for proxy, others for game servers)
2. Install Velocity or Waterfall on your proxy server
3. Configure backend servers to connect to the proxy
4. Players connect to the proxy IP, which routes them to backend servers

Benefits:

• Separate lobbies, minigames, and survival servers
• Players switch servers without disconnecting
• Better performance by distributing load
• Easier maintenance - update servers individually

Need help? Create a support ticket and we'll guide you through the setup!

Our support team strives for fast, helpful responses:

• Critical Issues: Within 30 minutes (server down, major bugs)
• High Priority: Within 2-4 hours (performance issues, errors)
• Normal Requests: Within 24 hours (general questions, guidance)
• Low Priority: Within 48 hours (feature requests, suggestions)

Business Hours: 9 AM - 11 PM EST, 7 days a week

All users receive the same level of support - everyone is equal at EnderBit!

Yes! EnderBit supports Discord bot hosting for Node.js and Python bots.

Supported Languages:

• Node.js: Discord.js, Eris, Discordie
• Python: Discord.py, Hikari, Nextcord
• Java: JDA (Java Discord API)

Setup Steps:

1. Create a new server with "Discord Bot" server type
2. Upload your bot files via FTP or File Manager
3. Configure your bot token in environment variables
4. Start your bot from the control panel

Requirements:

• Bot token from Discord Developer Portal
• Package.json (Node.js) or requirements.txt (Python)
• Main bot file (index.js, bot.py, etc.)

Note: Keep your bot token secure and never share it publicly!

Yes! All EnderBit servers come with enterprise-grade DDoS protection included at no extra cost.

Protection Features:

• Layer 3/4 Protection: Blocks volumetric attacks up to 100 Gbps
• Layer 7 Protection: Application-layer filtering for game packets
• Automatic Mitigation: Attacks are detected and blocked within seconds
• Always-On Protection: No manual activation needed

What We Protect Against:

• UDP/TCP floods
• SYN floods and amplification attacks
• Application-layer attacks
• Bot-based attacks

Your server stays online even during attacks. Our infrastructure handles the traffic so you don't have to worry!

Yes! You can connect a custom domain or subdomain to your EnderBit server.

Setup Steps:

1. Get your server IP from the control panel
2. Go to your domain registrar (Namecheap, GoDaddy, Cloudflare, etc.)
3. Create an A record pointing to your server IP
4. Wait 5-30 minutes for DNS propagation
5. Connect using your custom domain!

Example DNS Configuration:

Type: A Record
Name: play (or @ for root domain)
Value: 123.45.67.89 (your server IP)
TTL: 3600

For SRV Records (custom port):

Type: SRV
Name: _minecraft._tcp.play
Priority: 0
Weight: 5
Port: 25565
Target: play.yourdomain.com

Need help with DNS setup? Create a support ticket with your domain name and we'll assist you!

Installing modpacks on EnderBit is simple with our one-click installer!

Method 1: One-Click Installer (Recommended)

1. Go to your server control panel
2. Click "Modpacks" in the sidebar
3. Browse popular modpacks (FTB, RLCraft, All The Mods, etc.)
4. Click "Install" - done in 2-5 minutes!

Method 2: Manual Installation

1. Download modpack server files from CurseForge/FTB
2. Stop your server
3. Upload modpack files via FTP or File Manager
4. Update startup command if needed
5. Start server and wait for world generation

Popular Modpacks Available:

• All The Mods 9 (ATM9)
• RLCraft
• FTB Inferno
• Create: Above and Beyond
• Enigmatica 9
• Better Minecraft

Make sure you have enough RAM! Most modpacks need 4-8GB minimum.