📚 Knowledge Base

Creating an account is quick and easy:

1. Click on the Sign Up button in the navigation bar
2. Fill out the registration form with your details
3. Complete the reCAPTCHA verification
4. Check your email for verification (if enabled)
5. Wait for admin approval (if required)
6. Log in to your panel and start using our services!

After logging into your panel:

1. Create a Support Ticket
2. Select Get a Server
3. Tell us your game type (Minecraft, Terraria, etc.)
4. Choose your plan and configuration
5. Click Submit Ticket

Your server will be ready within 48 hours!

You can access your game panel by clicking the Login button in the navigation bar, or by visiting:

https://panel.enderbit.com

Use the email and password you created during registration.

To connect to your server:

1. Log into your game panel
2. Navigate to your server
3. Find the Server IP and Port in the server details
4. Copy the connection information
5. Open your game client and add the server using the IP:Port

Make sure your server is running (green status) before connecting!

There are two ways to upload files:

Method 1: Web File Manager (Easiest)

1. Log into your game panel
2. Go to your server
3. Click on Files
4. Use the Upload button to upload files

Method 2: SFTP (For large files)

1. Download an SFTP client like FileZilla
2. Get your SFTP credentials from the panel in the Settings tab
3. Connect using SFTP and upload files

Try these steps in order:

1. Check the console - Look for error messages in the server console
2. Review recent changes - Did you recently install a mod or plugin? Try removing it
3. Check server resources - Make sure you haven't exceeded RAM or disk limits
4. Verify file integrity - Ensure all config files are valid (no syntax errors)
5. Restart the server - Click the restart button in the panel
6. Check server logs - Look at the logs for specific error messages

If issues persist, create a support ticket with console logs attached.

Try these optimization tips:

• Reduce view distance - Lower values in server.properties
• Limit entities - Too many mobs can cause lag
• Remove heavy plugins/mods - Some mods are resource-intensive
• Upgrade your plan - Consider more RAM if consistently hitting limits
• Optimize chunks - Pre-generate world chunks to reduce load
• Use server optimization mods - Like Paper, Lithium, or Phosphor

Check these common issues:

1. Server status - Make sure the server is running (green in panel)
2. Correct IP/Port - Double-check you're using the right connection info
3. Firewall - Ensure your firewall isn't blocking the connection
4. Game version - Client version must match server version
5. Whitelist - Check if whitelist is enabled and you're added
6. Server capacity - Make sure server isn't at max players

To reset your password:

1. Go to the login page
2. Click Forgot Password
3. Enter your email address
4. Check your email for reset link
5. Click the link and create a new password

If you don't receive an email, check your spam folder or contact support.

We recommend regular backups:

Manual Backup:

1. Go to your server in the panel
2. Click Backups
3. Click Create Backup
4. Wait for backup to complete
5. Download backup to your computer for safekeeping

Automatic Backups: Available on premium plans with scheduled backups.

For Disk Space:

• Delete old backups you don't need
• Remove unused worlds or maps
• Clear server logs if they're large
• Remove unnecessary mods/plugins
• Upgrade to a higher plan if needed

For RAM:

• Restart your server to clear memory
• Reduce render distance and entity limits
• Remove memory-intensive mods
• Consider upgrading your plan for more RAM

For Forge/Fabric Mods:

1. Stop your server
2. Upload mod files to the /mods folder
3. Start your server

For Bukkit/Spigot/Paper Plugins:

1. Stop your server
2. Upload plugin .jar files to the /plugins folder
3. Start your server
4. Configure plugins in the /plugins/PluginName folder

Always download mods/plugins from trusted sources!

Yes! You can use a custom domain:

1. Purchase a domain from a registrar (Namecheap, GoDaddy, etc.)
2. Create an A record pointing to your server IP
3. Or create an SRV record for port forwarding
4. Wait for DNS propagation (can take up to 48 hours)

Example SRV record: _minecraft._tcp.play.yourdomain.com

To run console commands:

1. Log into your game panel
2. Navigate to your server
3. Click on Console
4. Type your command in the input field
5. Press Enter to execute

Common commands: op username, whitelist add username, gamemode creative username

Yes! Scheduled tasks are available in the panel:

1. Go to your server in the panel
2. Click Schedules
3. Click Create Schedule
4. Set the time and frequency
5. Choose action (restart, backup, command)
6. Save and enable

Recommended: Daily restarts at 4 AM to clear memory and improve performance.

Yes! MySQL databases are available:

1. Go to your server in the panel
2. Click Databases
3. Click Create Database
4. Copy the connection details
5. Use in your plugins/mods configuration

Each server can have multiple databases depending on your plan.